To get help or submit a suggestion:

1. Go to Menu → Help and Feedback.
2. Fill out the form with your request or suggestion.

Members of the RacePrep team will typically respond within 48 business hours.

Invite your friends to RacePrep and earn rewards when they subscribe to a RacePrep Team Plan for more than 2 months using your invite code. Here's how it works:

• When your friend subscribes for 2+ months using your invite code, you'll receive a $10 Amazon Gift Card, and they'll get a $5 Gift Card as well.
• You can easily share your invite code via text, email, or social media.
• Once your friend uses your code, they’ll appear under the "My Invited Friends" section on the Refer Friends page.
• Your referral bonus will be sent after they’ve maintained their subscription for 2 months.

NOTE:  Only the first person to refer a friend will receive the referral bonus. Multiple users will not receive rewards for the same friend.

To transfer ownership of your race team:

• Go to Menu → Manage Your Race Team → Transfer Ownership → Transfer.
• This action will notify RacePrep to process the ownership change.

NOTE:  Transferring ownership does not affect the current subscription billing.

NOTE:  The current owner remains responsible for renewal when the subscription expires.

If a crew member leaves, the Team Owner can remove their access by:

1. Go to Menu → Manage Race Team → My Crew.
2. Select the crew member you want to remove.
3. Tap Delete User to revoke their access.

Yes. You can be a crew member on multiple RacePrep teams. Easily switch between teams by going to Menu → Select Race Team. RacePrep ensures secure access and management between teams.

NOTE: Your RacePrep login is tied to your email, meaning you can own and purchase a subscription for only one team.

‍NOTE:  You can own one team and still be a crew member on additional teams.

Owners pay the subscription and have the ability to manage and delete crew members

 If you are unsure, check Menu -> Race History to see all the entries where laps were added.

1. Go to Menu → Manage Race Team → Invite Your Crew.
2. Enter the email addresses of your crew members.
3. Use the “+” button to add multiple email addresses.
4. Tap Send Invites to send the invitations.
5. New crew members will appear as pending in the My Crew list until they accept the invitation.

That answer depends on what type of class you race:

‍Laps (Recommended for Stock Car Racing) – Tracking maintenance by laps provides the most accurate measure of wear and tear. This ensures your maintenance schedule aligns with actual usage. Unlike counting race nights, laps account for:

• Extra-distance races
• Laps from heat races or consolation races
• Shortened nights due to early exits

‍Races (Best for Karting & Short-Distance Racing) – Useful when lap counts per race are relatively consistent.

‍Runs (Best for Drag Racing & Tractor Pulling) – Ideal for motorsports where performance is measured in passes or pulls rather than laps.

Yes. If you have two similar race cars, you can easily copy the configuration from the first car to the second without setting it up manually.

• Configure your first race car with the necessary settings, including dashboard items, maintenance thresholds, and inspection checklist.
• Select your second car and navigate to: Dashboard → Settings → Clone from Existing Car.

This will apply the same configurations to the second car.

When setting up a new race car in the app, choose the race class that best matches your racing type. RacePrep uses this selection to:

• Suggest relevant maintenance items
• Recommend threshold values
• Provide a tailored inspection checklist

You can then select the items you want to track and input your current lap or race count for each component.

TIP:  Don't stress about getting the list perfect from the start. You can edit or change these items anytime. If your race class isn't available, you can create a custom Dashboard Component List and Inspection List from scratch.

Yes, with RacePrep, you can track up to 10 race cars, each with its own Dashboard and Inspection Checklist. Switch between cars by swiping left or right on the car dashboard.

To add a new car:

1. Go to Menu → Manage Race Cars → Add a New Race Car.
2. Select Add a car to your team.

TIP:  Start by building one car's configuration. Then, when you purchase a second car, you can clone the dashboard settings from your first car to the new one.

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1. Go to Menu → Tap on your name.
2. Select Profile Page.
3. From the profile page, you can:
   • Upload your profile photo by clicking Upload Profile Photo.
   • Edit your account information, including name, email, and password.

Yes, you can easily update your race car photo.  

• From the dashboard, choose the pencil next to the car name on the dashboard
• Upload a photo of your race car.  

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RacePrep comes with a pre-populated library of Dashboard Maintenance Items, Inspection Checklist Items, and parts & supplies. When you select your car class, RacePrep AI will automatically choose default selections that are relevant to your racing type. These defaults include:

• Component names
• Lap thresholds
• Notification thresholds

You can edit these defaults and enter a current lap count for each component during the initial setup. Additionally, you can make changes at any time from the dashboard of the selected car.

BEST PRACTICE:  Just get started! If you're unsure about tracking a specific item, add it to your list. It doesn't need to be perfect because you can Add, Edit, or Delete items at any time.

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You can purchase a subscription for your team by going to the Demo Banner at the top of the page or by navigating to Menu → Manage Race Team → Subscription.

NOTE:  The Demo Account data is shared and reset daily, so be sure to upgrade to a full subscription for permanent tracking.

BEST PRACTICE:  If you plan to use RaceTrips for multiple cars in the same class (where maintenance and inspection checklists are similar), configure the first car and then clone the setup to the other similar cars for quick and consistent setup.

To store a component like an engine, rear-end, transmission, or chassis as a spare and keep its lap count:

1. Go to Dashboard.
2. Slide Left on the component card.
3. Select Move and then choose Garage to take the component out of service.

The RacePrep Garage will store the component and retain its lap count. You can move components back into a race car when needed.

TIP:  If the component is rebuilt, remember to edit the component and reset the lap count to zero.

To see the full lap history for a component you're planning to sell:

1. Go to Dashboard.
2. Slide Left on the component card (Engine, Rear-End, Transmission, or Chassis).
3. Select Edit.
4. Scroll to the bottom of the page and tap History to view the complete lap history.

Use the RacePrep Lap Count as verification when listing the component for sale.

To update the names of these components:

1. Slide Left on the dashboard card for Engine, Rear-End, Transmission, or Chassis.
2. Select Edit and change the name to something more specific, such as a unique serial number, year, size, or other attributes that help identify the component.
3. If you want to remove it, you can use the Slide Left → Move option to either store it in the RacePrep Garage or move it to another race car.

Tip:  Use the Notes section to add instructions, reminders, or an expiration date, which will be displayed on the dashboard alongside the component.

1. Go to Dashboard.
2. Slide the Dashboard item card to the left to display action options.
3. Select Edit.
4. Adjust the threshold as needed.
5. Tap the checkmark to save your changes.

To create a custom dashboard card:

1. Go to Dashboard → Tap the Settings (Gear) Icon → Select Create Custom Dashboard Card.
2. Set your thresholds and enter any existing laps on the component. Tap the checkmark to save.
3. To add another component card immediately, tap the “+” button before saving.

TIP: Including a Maintenance Action in the name is useful. Use words like Change, Replace, Check, Inspect, Tighten. 

TIP: Use the notes section for instructions, reminders or a date of expiration that are displayed on the dashboard with the component.

TIP: For components that may be moved between cars or set aside as a spare like Engines, Transmission, Rear-End or Chassis - include a unique identifier or serial number in the name.

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Maintenance Threshold (Red) – When a component reaches this threshold, the dashboard indicator turns red, and the item is automatically added to Maintenance Tasks → Action Now. Tasks in this list require immediate attention, indicating that maintenance is due.

Notification Threshold (Yellow)  – This warning level triggers the dashboard indicator to turn yellow and adds a maintenance alert to the Maintenance Tasks → To Do Soon list. It helps you stay ahead of upcoming maintenance by planning in advance and ensuring you have the necessary replacement parts on hand. Simply add the required parts to your shopping list to stay prepared.

Easily record and track laps for all critical components across one or multiple race cars using your dashboard. 

To update your dashboard:

1. Navigate to Dashboard → Select the car you raced → Update All Laps.
2. Enter the number of laps completed, race date, and track or series name.
3. Laps will be added to all components on your dashboard automatically.

Maintenance Alerts & Adjustments

• Components needing immediate maintenance will turn red, while upcoming maintenance tasks will turn yellow, based on your set thresholds.
• To adjust thresholds, swipe left on a component and tap Edit. Use the checkmark to save changes.

Weekly Inspection Checklist

• After entering laps, a pre-selected checkbox allows you to reset the weekly inspection checklist, clearing it for your next inspection.

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To reset the Maintenance Task list after a race:

1. When you complete an item on the Maintenance Task -> Action Now list, it will reset the corresponding Dashboard component to "0" laps.
2. RacePrep will also log an entry in the Component History to track the task completion.

This process ensures that your components are properly reset and recorded for future use.

Use the broom icon to clear completed items from the Maintenance Task list.

There are three ways maintenance tasks can be added to the Maintenance Task list in RacePrep. Any time one of these Maintenance Tasks are completed, RacePrep will RESET your Dashboard component to “0” laps and log an entry in the Component History. 

Automatically from the Dashboard:

• When a component reaches its maintenance threshold, the dashboard indicator turns red, and the component is automatically added to the Action Now list.
• Selecting an item from the Action Now list will assign it to the person completing the task, showing their avatar and marking it as completed.

TIP: Use the broom icon to clear completed items from the list.

Automatically from the Inspection Checklist:

• While reviewing an item on the Inspection Checklist, you can flag it for parts order, repair, or replacement by using the Lightning Bolt icon.
• Tasks flagged with the Lightning Bolt are automatically added to the Action Now Maintenance Task List and relevant parts are added to the Shopping List.

EXAMPLE:  Your inspection task is to “Inspect Front Axle” and you find that it’s bent. 1) Use the Lightning Bolt → Add Maintenance Task: "Straighten the Front Axle." 2) Use the Lightning Bolt → Add To Shopping List: "Send Front Axle to be Straightened." 3) RacePrep will automatically add both tasks to the Maintenance Task List and the Shopping List. 4) RacePrep AI learns these tasks and part orders for future inspections.

Manually Add Task:

• Tap the “+” icon to manually add a new maintenance item to the Action Now list.

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Action Now:

• Tasks in this list require immediate attention and need to be completed before the next race. These typically involve replacement or repair of components that are critical for your car's performance.

To-Do Soon:

• Tasks in this list have hit the Notification Threshold and will need attention soon. These are more of a reminder to help you plan ahead.
  
  
• Check this list for items you may need to purchase and add them to your RacePrep Shopping List to ensure you have the necessary parts when maintenance is due.

The Maintenance Task list helps you track activities that need to be completed on your race cars. RacePrep is designed for multi-user collaboration, allowing your entire crew to participate in managing tasks.

Key Features:

• Quick Links to your Active Shopping List or Parts and Supplies.
  
  
• Tabs allow you to “View by Car” (displays tasks for the currently selected car) or “View All” (shows and organizes all tasks for all of your race cars).
  
  
• Tap on any section header to collapse it for easier navigation.
  
  
• Tap the open circle button to mark a task as completed. The avatar of the person who completed the task will be displayed. Tap again to deselect it.
  
  
• The Action Now “+” button allows you to add a new task. If you have multiple cars, you can select the car(s) for this task.
  
  
• The Broom Icon at the top removes all completed items from the list.
  
  
• When you complete Action Now tasks from the Dashboard, the lap count for the component is reset to 0.
  
  
• To Do Soon items are reminders for upcoming tasks, helping you plan ahead and order necessary parts or supplies.

We encourage you to use these best practice tips for your Weekly Inspection Checklist workflow:

1. Inspect and Check Off Items:  Go through each section of the checklist and check off the items you have inspected. The Avatar of the person who completed the task will be displayed, and the item will be marked as completed by crossing it off the list.
2. Collapse Categories:  Once you've completed a section, collapse it using the category name or the Up Arrow.
   
   • Use the Counterclockwise Arrow at the top of the page if you want to clear all completed inspection items.
3. Quickly Check Off All Items: You can quickly check off all items in a category by clicking the Circle next to the category name.
4. Flag Issues: If you find an issue during your inspection, use the Lightning Bolt to flag it for parts order, repair, or replacement.
   
   • Tasks added from the Lightning Bolt will automatically be added to the Action Now Maintenance Task List
   • Parts you need to order will be added to the Shopping List.
   • RacePrep AI learns the Maintenance Tasks and Parts To Order for similar issues during future inspections so you can quickly add them.

EXAMPLE:  Your inspection task is to “Inspect Front Axle” and you find that it’s bent. 1) Use Lightning Bolt → Add Maintenance Task: "Straighten the Front Axle." 2) Use Lightning Bolt → Add To Shopping List: "Send Front Axle to be Straightened." 3) RacePrep will automatically add these items to the Maintenance Task List and Shopping List. RacePrep AI remembers these items with the task you can add them with a single click.

TIP:  Use the Shopping List to track the items you need to buy.‍

TIP:  Use the Maintenance Task List to track the repairs or replacements for the identified issues.

‍TIP:  When you add laps to the Dashboard for the current car, RacePrep will automatically reset the Inspection Checklist for that car, preparing it for the next inspection.

When reviewing an item on the Inspection Checklist, you can flag any issues for parts order, repair, or replacement by using the Lightning Bolt.

• Tasks flagged with the Lightning Bolt are automatically added to the Action Now Maintenance Task List.
• Any parts that need to be ordered are automatically added to the Shopping List.

NOTE: RacePrep AI learns from your flagged tasks and parts orders, so the next time a similar issue arises during an inspection, it will suggest the appropriate maintenance tasks and parts.

Each race team's Weekly Inspection Checklist may be unique to them. Here's how to customize yours:

1. Start with the Pre-Populated Checklist:  When you select your race class and set up your car configuration, RacePrep automatically generates an inspection checklist using our recommended tasks from racers like you.
2. Add or Edit Checklist Items. The checklist items are organized by category (e.g., Engine, Suspension) for easy management.
3. Customize each item if you’d like. To customize the checklist for your current car, go to Weekly Inspection → Settings Icon.
4. Add new tasks or edit existing ones to better fit your needs.

Available functions:

• Select from Library: Use the on/off switch to add or remove inspection items from the library.
• Clone from Existing Car: Copy inspection tasks from a car you've already set up.
• + Create Custom Task: Add a new custom inspection item. If you have multiple cars under subscription, you can apply the custom task across all cars simultaneously.

Save Options:

• Tap the checkmark to save your custom task.
• Tap the “+” icon to save and immediately add another new task.

The Weekly Inspection Checklist ensures you're fully prepared to race. If you have multiple cars, each race car in RacePrep has its own checklist.

How It Works:

1. Navigate to your car on the Dashboard → Menu → Weekly Inspection. This is your pre-race checklist, organized into categories like Engine, Driveline, Front-End, Suspension, etc.
2. Crew Members with a login can check off items on the list as they are completed.
3. If an issue is found, use the Lightning Bolt to flag the problem for parts order, repair, or replacement.
4. Tasks added using the Lightning Bolt are automatically transferred to the Action Now Maintenance Task List, and parts to order are added to your Shopping List. RacePrep AI learns the tasks and parts you need for future inspections.

BEST PRACTICE: It’s easiest to have one individual complete each section to ensure nothing is missed.

Yes, you can add a shopping link URL to an online store for any item in your Shopping List. To do this:

1. Go to Parts and Supplies.
2. Select the item you want to add the shopping link to.
3. Slide left on the item and select Edit.
4. Add the shopping link URL (the link to the supplier's website) in the appropriate field.
5. Click Save.

Once the link is added, a Shop button will appear next to the item in your Shopping List, making it easy to purchase directly from the supplier's website.

Editing or deleting items on the Parts and Supplies List allows you to keep the list up to date and organized. To edit or delete an item from the Parts and Supplies Library:

1. Go to Parts and Supplies.
2. Select the item you want to edit or delete.
3. Slide left on the item.
   
   • To Edit: Tap Edit. Make the changes you want (e.g., add a shopping link URL), then click Save.
   • To Delete: Tap Delete. Confirm the deletion when prompted.

There are a few ways to add a new item to your Parts and Supplies List:

• Search / Add Box:   Start typing the new item you want to add. The Smart Search will start checking for a part that already exists using real-time suggestions as you type. If there is no match, use the “+” to create a new item in the Parts and Supplies Library.  Enter the item attributes and use the Checkmark to Save or the “+” to Save and Add New. Attributes for Part Number, Manufacturer, Supplier and notes are all displayed. 
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• Search for an Item:  Start typing the name of the new item in the Search/Add Box. As you type, Smart Search will provide real-time suggestions for matching items from the library.
  

• Create a New Item:  If there is no match, click the “+” button to create a new item in the Parts and Supplies Library. Enter the item attributes and use the Checkmark to Save or the “+” to Save and Add New. Attributes for Part Number, Manufacturer, Supplier and notes are all displayed. 

When adding a new item to the Parts and Supplies Library, here are the attributes you’ll need to fill out:

• Name/Description (Required):  The name you type becomes the default name for the item. You can either keep it as-is or change it.  We recommend adding more detail in the name for clarity.   

BEST PRACTICE: Be descriptive. For example, it’s better to write “Engine Oil: Maxima Semi Syn 20w-50” instead of just "Oil".

• Add to Shopping List:  The checkbox is pre-selected by default for Add to Shopping Cart, which will automatically add the item to your shopping list as they are created.  If you’re only adding the item to your library and don’t want it on the shopping list, uncheck the box.
  
• Category (Required):  Choose the appropriate category that best represents where you want this item to appear when browsing the list.
  
• Part Number (Optional):  Enter the Manufacturer Part Number if available.
  
• Manufacturer (Optional):  Enter the name of the manufacturer who makes the item.
  
• Purchased From (Optional):  Add the name of the supplier you purchase from.
  
• Shopping Link URL (Optional):  Add a direct link to the supplier's website for the item’s page. This will display as a Shop Button on your shopping list, making it easy to purchase directly from the supplier.
  
• Notes (Optional):  This is for useful info that is displayed with the item. Examples:
  • "Case of 12"
  • "Box of 8 Plugs"
  • "$9.95 / can"
  • "Charge Extra for Credit Card. Pay by check or cash."
  • "Alternate Supplier is XYZ"
  • "Phone Number, Address or Website address"

Once you fill in these fields, use the Checkmark to save the item. If you want to add another, use the “+” to save and add a new item.

The Add button places the selected item on your shopping list. During the process, you can adjust the quantity using the up and down arrows.

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When you Star or favorite an item, it will be moved to the top of its category section in alphabetical order, making it easy to access next time. This feature helps you prioritize and quickly access your most-used items.

• Starred items will appear first, above all non-starred items.
• All other items will be listed in alphabetical order after the starred items.

The Parts and Supplies Library is a centralized location for all your frequently used parts and supplies across your race cars. It allows you to store essential details such as:

• Part numbers
• Manufacturer information
• Supplier names
• Installation notes
• Direct links to suppliers for online ordering

‍TIP:  Add your service vendors to the Parts list. Use notes for the contact info. As an example: Name: Service:Straighten Axle Category: Parts Purchased From: Mr. Axle Notes: Ask for Bobby. Phone 123-456-9999. 97 Main Street.

The library is organized alphabetically with categories for Parts, Supplies, and Specialty Items from partners. You can easily collapse sections by selecting the section header.

BEST PRACTICE:  Conduct a weekly review by walking through your shop and trailer each week, adding items to the library as a checklist. Use the Yellow Star to prioritize important items, moving them to the top of the section in alphabetical order for quick access. 

‍BEST PRACTICE:  Add items in real-time when you run low on spare parts or supplies at the races. You can immediately add them to the shopping list while you're still on-site. This ensures you’re always prepared for the next event.

Use the Broom Icon at the top of the page to clear all crossed-off items from your Shopping List. 

Tapping on an item crosses it off the list, letting your crew know it has been purchased or completed. If you make a mistake, simply tap the item again to remove the cross-out.

To keep your list organized, use the Broom Icon at the top of the page to clear all crossed-off items in one tap.

You can enter the quantity when adding an item from Parts and Supplies to the Shopping List.

To edit the quantity, tap on the quantity in the Shopping List and update the number of items to buy.

The shop button is displayed on the shopping list when an item has the Shopping Link defined on an item in your Parts and Supplies Library.  

Add a new Item with a Shopping Link

1. Go to Parts and Supplies
2. Tap Search / Add New Item
3. Tap “+” to create a new item
4. Ensure Add to Shopping List checkbox is ON
5. Enter the Shopping Link URL (use cut & paste for convenience)
6. Save
   

To edit or add a shop button link to an item

1. Go to Parts and Supplies 
2. Search or browse to choose item
3. Slide Left > Edit
4. Enter the Shopping Link URL (use cut & paste for convenience)
5. Save

NOTE:  If an item has a direct supplier link, the Shop Button will always be available in your Shopping List for quick reordering!

‍One-Off Items vs. Saved Items in the Shopping List

Quick Add Items (One-Off Purchases) can be added directly from the Shopping List.

1. Start Typing in the  Search / Add Box at the top of the Shopping List
2. If the item you are looking for  does not show in the type ahead list, you can add it as a One-Off Item. 
3. One-off Items added via Shopping List are one-time purchases
4. Shop buttons are NOT included
5. Best practice: Include the vendor in the item name (e.g., "Buy xyz from Joe’s Speed Shop")

Adding Items from the Parts & Supplies Library

1. Use Search / Add Box at the top of the Shopping List
2. If the item exists in Parts & Supplies, it will show in the type ahead list. 
3. Select it to add it to the Shopping list.

Best Practice: For frequently purchased items, add them to Parts & Supplies first. This ensures you can reuse them, attach a Shop button, and track vendor details.

Items to order can be added to the shopping list in 3 ways. 

#1 - From the Weekly Inspection Checklist task's lightning bolt to flag a part that needs to be ordered. 

1. Go to Weekly Inspection
2. Choose Item and Tap Lightning Bolt
3.  "+ Add Item(s) to Shopping List"
4. RacePrep remembers this part for future inspections!
   

#2 - From the Shopping List Search/Add Box: 

1. Use the search box at the top of the Shopping List to find a part.
2. Smart Search provides real-time suggestions as you type.
3. Select a matching part → Tap Shopping Cart icon
4. Enter quantity
5. If no match is displayed, tap “+” to create a One-Off Item (Not saved in Parts & Supplies).

#3A - From Parts and Supplies List:

1. Browse items in the library. These are sorted by category
2. Star Items to appear at the top of the category section
3. Add Items to your shopping list by clicking the shopping cart icon 
4. Enter the desired quantity.

#4 - From Parts and Supplies List using the Search / Add Box:

1. Find or create a new item for the Parts and Supplies Library. 
2. Use the search box at the top of the Shopping List to find a part.
3. Smart Search provides real-time suggestions as you type.
4. Select a matching part → Tap Shopping Cart icon
5. Enter quantity
6. If no match is displayed - use the “+” to create a new item in the Parts and Supplies Library.  The Checkbox for Add to Shopping Cart is pre-selected.
7.  Enter the item attributes and Save using the Checkmark
8. Use “+” to Save and Add New.

‍TIP:   If you need to change quantity, tap on the Shopping List Quantity and update the number of items to buy.‍

BEST PRACTICE:  Have your entire crew join RacePrep so anyone can add Shopping List Items.

‍BEST PRACTICE:  If you loan a part to someone at the track, add it to the shopping list as a reminder! Example: “LOANED Gear Set to Speed Racer”. Cross it off when it is returned or replaced.

The Shopping List helps you track everything you need to order for:

• Maintenance Parts
• Spare Parts
• Supplies (including restocking)

You can add items to the shopping list either manually or by selecting items from your Parts and Supplies Library.

‍TIP: The Shopping List can be used as a general reminder list for any other items you need to keep track of.  For example, if you “Loaned Gear Set to Speed Racer”, you can add it to the list and cross it off when it is returned or replaced.